Trezor.io/Start® | Starting Up Your Device®

Clear, safe, and step-by-step setup instructions for your new hardware wallet

Slide 1 — Why a hardware wallet?

Security by design

Hardware wallets like Trezor keep your private keys offline and under your control. This presentation walks you through unboxing, initial configuration, best-practice security, and troubleshooting. Each step uses plain language and links to official resources so you can verify everything from the source.

Slide 2 — What’s in the box

Unboxing checklist

If anything is missing or the packaging shows signs of tampering, do not use the device and contact official support immediately.

Slide 3 — First connection

Step-by-step

  1. Go to trezor.io/start on a trusted computer.
  2. Follow the guided web flow: connect your device, allow the browser to detect it, and proceed to firmware check.
  3. Always verify the firmware signature when prompted — an authentic device will show a green confirmation.

Do not accept or run third-party tools that you don't recognize. Official apps and the web start page are kept up to date with security checks and verified downloads.

Slide 4 — Create a new wallet

Generating your recovery seed

When creating a wallet, your device will generate a recovery seed (a list of words) that recovers access if your device is lost. Write this seed down on the provided card — never store it digitally. Treat it like the master key to your funds.

Best practices

  • Write your seed on paper; consider steel backup for extra durability.
  • Never share the seed with anyone.
  • Consider a passphrase (optional) to add an extra layer of security — but remember that a lost passphrase is unrecoverable.

Slide 5 — Using Trezor Suite

Official app

Trezor Suite is the official desktop/web interface for managing accounts, sending transactions, and installing apps. Visit suite.trezor.io or download desktop installers from the official downloads page.

Quick tips

Always confirm transaction details on the device screen before approving — the device displays the exact address and amount so attackers can't silently change data in your browser.

Slide 6 — Safety features explained

What the device protects

Trezor protects private keys, enforces transaction verification, and verifies firmware integrity. It does NOT protect you from social engineering or phishing — vigilance and verifying official domains are still essential.

Recognizing official domains

Official domains used in this presentation:

  • trezor.io
  • suite.trezor.io
  • github.com/trezor

Slide 7 — Troubleshooting common issues

Device not recognized

Try a different USB cable or port, ensure your browser is updated, and check that you are using the official start page. Rebooting your computer often resolves driver issues.

Firmware update failed

Disconnect and reconnect your device, then retry from trezor.io/start. If problems persist, consult support or check the official troubleshooting guides.

Slide 8 — Recovery and emergencies

Lost or damaged device

Recover your wallet on a new device by entering your recovery seed only on a trusted Trezor device or official recovery tools. Do not enter your recovery seed on unknown websites or apps.

Emergency checklist
  • Locate your written seed (and passphrase if used).
  • Use an official device to recover funds and transfer to a new wallet if you suspect compromise.
  • Contact official support for guidance if needed.

Slide 9 — Advanced topics

Passphrase (hidden wallet)

Passphrases create hidden wallets derived from the same seed. They increase security but add complexity: losing the passphrase means losing access to that wallet forever.

Shamir Backup & Multi-device setups

Some Trezor models and workflows support advanced backup schemes and multi-device safety setups. Consult official docs before attempting advanced configurations.

Slide 10 — Final checklist & next steps

Before you store value

  • Confirm firmware is official and up to date.
  • Confirm you have securely written down the recovery seed.
  • Test with a small transaction first.
  • Enable additional security (passphrase) only if you understand tradeoffs.

Welcome to owning your keys — modern custody starts with careful setup.